• Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: 9.10-rc-1
    • Fix Version/s: 10.5-rc-1, 9.11.6
    • Component/s: Flamingo Theme
    • Labels:
    • Environment:
      OS: Windows Server 2016 (1607)
      Servlet: Apache Tomcat/8.5.16
      JVM Version: 1.8.0_151-b12
      OS arch: x86
      DB: MySQL 5.7.18
      DB-connector: mysql-connector-java-5.1.42-bin.jar
    • Difficulty:
    • Documentation:
    • Documentation in Release Notes:
    • Similar issues:


      if I change the logo in my installation (through Themes - Colorscheme - adapt - Logotype) it's visible for a while, but after a while, it becomes a broken link and the URL to the file doesn't work anymore.
      If I go back to the settings for the logotype, I can see the custom file as an option and if I pick the same file again it'll be available for a while until it stops working again.

      It's not easy to reproduce for sure (and so debug) but here is what we know:

      • whatever is the root cause the result is an inconsistency between the document in cache and what's in the database (the attachment is not deleted but it vanish from the cached document)
      • in consequence a restart (or a script to invalidate the cache) is enough to fix the issue
      • it's not related to filesystem attachments since it also happen with attachment stored in database
      • it's not related to image cache


        1. image-2018-05-30-07-26-00-326.png
          89 kB
          Nicholas Hoffman
        2. XWiki_Logo_Placeholder_Chrome.jpg
          95 kB
          Ilie Andriuta
        3. XWiki_Logo_Placeholder_Edge.jpg
          101 kB
          Ilie Andriuta
        4. XWiki_Logo_Placeholder_Firefox.jpg
          95 kB
          Ilie Andriuta
        5. XWiki_Logo_Placeholder_IE11.jpg
          71 kB
          Ilie Andriuta
        6. xwiki-broken-logo.png
          15 kB
          Patrik Mattsson

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              • Assignee:
                tmortagne Thomas Mortagne
                flatrick Patrik Mattsson
              • Votes:
                3 Vote for this issue
                12 Start watching this issue


                • Created:
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