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  1. JW Player
  2. JWPLAYER-16

HD quality in JW Player doesn't work

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 2.1.3
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      IE 11, Chrome 59, Firefox 54, MySQL database
    • Similar issues:

      Description

      Steps to reproduce:

      1. Create a new page as a simple user or admin
      2. Edit the page in wiki mode and add a JW code, using an external youtube link:
        {{jwplayer attachment="http://www.youtube.com/watch?v=1o9efYEmXKA" /}}
      3. Save the changes
      4. Click Play
      5. Click Pause
      6. Click on HD and try in pause mode all the quality options

      Expected results: The quality options must be applied. You should see the differences of quality between them.

      Actual results: No difference between the options.

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            • Assignee:
              Unassigned
              Reporter:
              ganechitoaei Gabriela Anechitoaei
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              Dates

              • Created:
                Updated:
                Date of First Response: