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  1. LDAP
  2. LDAP-61

LDAP/SSO/PTA - Some users having multiple profiles created on initial signin

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: 9.2.7
    • Fix Version/s: 9.3.1
    • Component/s: None
    • Labels:
      None
    • Difficulty:
      Unknown
    • Documentation:
      N/A
    • Documentation in Release Notes:
      N/A
    • Similar issues:

      Description

      After going live I noticed several users have duplicate profiles.

      Some users have up to 6 (username, username_1, username_2, username_3, etc), looking at the timestamps the profiles were all created at the same time (users first logon).

      I deleted all the profiles for a test user with the issue and had them login again but it only created the 1 profile as intended so still trying to track it down. About 25% of the accounts have duplicates but not sure if all of the users are post 9.2.7 upgrade.

        Attachments

        1. xwikircs.png
          xwikircs.png
          30 kB
        2. rights.png
          rights.png
          20 kB
        3. ldap_debug.log
          113 kB
        4. hibernate.cfg.xml
          0.8 kB
        5. dupes.png
          dupes.png
          60 kB
        6. creation_diff.png
          creation_diff.png
          61 kB

          Activity

            People

            • Assignee:
              tmortagne Thomas Mortagne
              Reporter:
              reighnman Jared O.
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              Dates

              • Created:
                Updated:
                Resolved:
                Date of First Response: