Uploaded image for project: 'Diagram Application'
  1. Diagram Application
  2. XADIAGRAM-38

Can't export a diagram as PNG, JPEG, PDF, HMTL

    XMLWordPrintable

Details

    • Bug
    • Resolution: Unresolved
    • Critical
    • None
    • 1.2
    • None
    • IE 11, local instance 9.5.1, MySQL database

    Description

      Steps to reproduce:

      1. Edit a diagram page
      2. Click on File > Export as... > PNG... > Export > Download
      3. Click on File > Export as... > JPEG... > Export > Download
      4. Click on File > Export as... > PDF... > Export > Download
      5. Click on File > Export as... > HTML... > Export > Download
      6. Open the downloads (or save and open)

      Expected results: The exported pages open as required.

      Actual results: The export takes a long time and when it opens, it doesn't work.

      Attachments

        1. Diagram export to Pdf Chrome 65.png
          Diagram export to Pdf Chrome 65.png
          28 kB
        2. HTML Export.jpg
          HTML Export.jpg
          10 kB
        3. JPG.jpg
          JPG.jpg
          50 kB
        4. PDF Export.jpg
          PDF Export.jpg
          28 kB
        5. PNG Export.jpg
          PNG Export.jpg
          33 kB

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. XADIAGRAM-43 Uncategorized shapes cannot be exported as PNG/JPEG

          • Major - Major loss of function.
          • Open

          Activity

            People

              Unassigned Unassigned
              ganechitoaei Gabriela Anechitoaei
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated: