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  1. XWiki Platform
  2. XWIKI-16381

"Failed to load the cache in 5 attempts. Giving up." error log sometimes causing persistent damage to the rights cache

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Details

    • Bug
    • Resolution: Fixed
    • Critical
    • 13.5-rc-1
    • 11.3, 13.5
    • Security
    • None
    • myxwiki.org subwiki upgrade (lescastcodeurs) from 11.2 to 11.3
    • Unknown
    • N/A
    • N/A

    Description

      The EM performed the upgrade fine but the upgrade logs show what's shown in the attached screenshot.

      In 2 places:

      • After Main.WebHome has been installed
      • After WikiManager.CommonTranslations has been installed

      When click on the "failed to load rights for user" message, I get the following stack trace:

      Failed to load rights for user [lescastcodeurs:XWiki.EmmanuelBernard] on [Wiki lescastcodeurs].
class org.xwiki.security.authorization.AuthorizationException: Failed to load the cache in 5 attempts. Giving up. when checking  access to [Wiki lescastcodeurs] for user [lescastcodeurs:XWiki.EmmanuelBernard]
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.load(DefaultSecurityCacheLoader.java:168)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.getAccess(DefaultAuthorizationManager.java:218)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.evaluateSecurityAccess(DefaultAuthorizationManager.java:159)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.hasSecurityAccess(DefaultAuthorizationManager.java:152)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.hasAccess(DefaultAuthorizationManager.java:109)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroFactory.isAllowed(DefaultWikiMacroFactory.java:324)
    at org.xwiki.rendering.internal.macro.wikibridge.DefaultWikiMacroManager.registerWikiMacro(DefaultWikiMacroManager.java:161)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerMacro(DefaultWikiMacroInitializer.java:222)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerMacrosForWiki(DefaultWikiMacroInitializer.java:184)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerExistingWikiMacros(DefaultWikiMacroInitializer.java:146)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerExistingWikiMacros(DefaultWikiMacroInitializer.java:115)
    at org.xwiki.rendering.wikimacro.internal.RegisterMacrosOnImportListener.onEvent(RegisterMacrosOnImportListener.java:103)
    at org.xwiki.observation.internal.DefaultObservationManager.notify(DefaultObservationManager.java:309)
    at org.xwiki.observation.internal.DefaultObservationManager.notify(DefaultObservationManager.java:274)
    at org.xwiki.extension.xar.internal.handler.packager.Packager.importXARToWiki(Packager.java:193)
    at org.xwiki.extension.xar.internal.handler.packager.Packager.importXARToWiki(Packager.java:157)
    at org.xwiki.extension.xar.internal.handler.packager.Packager.importXAR(Packager.java:148)
    at org.xwiki.extension.xar.internal.handler.XarExtensionHandler.installInternal(XarExtensionHandler.java:201)
    at org.xwiki.extension.xar.internal.handler.XarExtensionHandler.upgrade(XarExtensionHandler.java:185)
    at org.xwiki.extension.handler.internal.DefaultExtensionHandlerManager.upgrade(DefaultExtensionHandlerManager.java:139)
    at org.xwiki.extension.job.internal.AbstractExtensionJob.installExtension(AbstractExtensionJob.java:325)
    at org.xwiki.extension.job.internal.AbstractExtensionJob.applyAction(AbstractExtensionJob.java:209)
    at org.xwiki.extension.job.internal.AbstractExtensionJob.applyActions(AbstractExtensionJob.java:157)
    at org.xwiki.extension.job.internal.InstallJob.runInternal(InstallJob.java:154)
    at org.xwiki.job.AbstractJob.runInContext(AbstractJob.java:236)
    at org.xwiki.job.AbstractJob.run(AbstractJob.java:213)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:748)
Caused by: class org.xwiki.security.authorization.cache.ConflictingInsertionException: null
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCache.addEntry(DefaultSecurityCache.java:642)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCache.add(DefaultSecurityCache.java:691)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCache.add(DefaultSecurityCache.java:660)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.loadUserEntry(DefaultSecurityCacheLoader.java:423)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.loadUserGroups(DefaultSecurityCacheLoader.java:371)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.loadUserGroups(DefaultSecurityCacheLoader.java:346)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.loadUserEntry(DefaultSecurityCacheLoader.java:322)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.loadAccessEntries(DefaultSecurityCacheLoader.java:225)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.loadRequiredEntries(DefaultSecurityCacheLoader.java:197)
    at org.xwiki.security.authorization.cache.internal.DefaultSecurityCacheLoader.load(DefaultSecurityCacheLoader.java:150)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.getAccess(DefaultAuthorizationManager.java:218)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.evaluateSecurityAccess(DefaultAuthorizationManager.java:159)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.hasSecurityAccess(DefaultAuthorizationManager.java:152)
    at org.xwiki.security.authorization.DefaultAuthorizationManager.hasAccess(DefaultAuthorizationManager.java:109)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroFactory.isAllowed(DefaultWikiMacroFactory.java:324)
    at org.xwiki.rendering.internal.macro.wikibridge.DefaultWikiMacroManager.registerWikiMacro(DefaultWikiMacroManager.java:161)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerMacro(DefaultWikiMacroInitializer.java:222)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerMacrosForWiki(DefaultWikiMacroInitializer.java:184)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerExistingWikiMacros(DefaultWikiMacroInitializer.java:146)
    at org.xwiki.rendering.wikimacro.internal.DefaultWikiMacroInitializer.registerExistingWikiMacros(DefaultWikiMacroInitializer.java:115)
    at org.xwiki.rendering.wikimacro.internal.RegisterMacrosOnImportListener.onEvent(RegisterMacrosOnImportListener.java:103)
    at org.xwiki.observation.internal.DefaultObservationManager.notify(DefaultObservationManager.java:309)
    at org.xwiki.observation.internal.DefaultObservationManager.notify(DefaultObservationManager.java:274)
    at org.xwiki.extension.xar.internal.handler.packager.Packager.importXARToWiki(Packager.java:193)
    at org.xwiki.extension.xar.internal.handler.packager.Packager.importXARToWiki(Packager.java:157)
    at org.xwiki.extension.xar.internal.handler.packager.Packager.importXAR(Packager.java:148)
    at org.xwiki.extension.xar.internal.handler.XarExtensionHandler.installInternal(XarExtensionHandler.java:201)
    at org.xwiki.extension.xar.internal.handler.XarExtensionHandler.upgrade(XarExtensionHandler.java:185)
    at org.xwiki.extension.handler.internal.DefaultExtensionHandlerManager.upgrade(DefaultExtensionHandlerManager.java:139)
    at org.xwiki.extension.job.internal.AbstractExtensionJob.installExtension(AbstractExtensionJob.java:325)
    at org.xwiki.extension.job.internal.AbstractExtensionJob.applyAction(AbstractExtensionJob.java:209)
    at org.xwiki.extension.job.internal.AbstractExtensionJob.applyActions(AbstractExtensionJob.java:157)
    at org.xwiki.extension.job.internal.InstallJob.runInternal(InstallJob.java:154)
    at org.xwiki.job.AbstractJob.runInContext(AbstractJob.java:236)
    at org.xwiki.job.AbstractJob.run(AbstractJob.java:213)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:748)

      Attachments

        Issue Links

          blocks

          Improvement - An improvement or enhancement to an existing feature or task. XWIKI-16749 Cached async rendering results associated with rights checks are invalidated too often

          • Major - Major loss of function.
          • Closed
          causes

          Bug - A problem which impairs or prevents the functions of the product. XWIKI-19806 BridgeAuthorizationManager errors when deleting a subwiki which cause errors when creating another subwiki

          • Blocker - Blocks development and/or testing work, production could not run.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. XWIKI-20754 The async rendering cache keeps the mapping between rights checks and entries forever

          • Major - Major loss of function.
          • Closed
          is duplicated by

          Improvement - An improvement or enhancement to an existing feature or task. XWIKI-16749 Cached async rendering results associated with rights checks are invalidated too often

          • Major - Major loss of function.
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. XWIKI-21439 Security Cache ConflictingInsertionException

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. XWIKI-16748 UserDirectoryTest test is producing "Failed to load the cache in 5 attempts. Giving up." error logs

          • Major - Major loss of function.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. XWIKI-16899 Adding a user to a group provided by an extension crashes the security cache

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. XWIKI-18508 Access (view) denied randomly on pages and solr search

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed

          Activity

            People

              tmortagne Thomas Mortagne
              vmassol Vincent Massol
              Votes:
              4 Vote for this issue
              Watchers:
              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: