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  1. XWiki Platform
  2. XWIKI-16493

Can't export some specific DOC's as RTF and ODT

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Solved By
    • Affects Version/s: 10.11.8
    • Fix Version/s: 10.11.9
    • Component/s: Office
    • Labels:
      None
    • Environment:
      Windows 10 64-bit, Chrome 75, XWiki 10.11.8 Standard
    • Difficulty:
      Unknown
    • Documentation:
      N/A
    • Documentation in Release Notes:
      N/A
    • Similar issues:

      Description

      Steps to reproduce:

      1. Configure the standard wiki with LibreOffice (6.2.4.2 used in this case)
      2. Create a new page selecting Type - Page from Office
      3. Select the attached document (010-[EMC]-Bullets-Tables-English-22Pages-DOC.doc)
      4. Import (Can have the Filter style selected or deselected)
      5. Access the page
      6. Click on More actions > Export > Export as RTF

      Expected results: The page is exported as RTF

      Actual results: An error page appears in the wiki and many error messages in the console - the errors can be seen in the RTFExportErrorConsole.txt

        Attachments

        1. 010-[XXX]-Bullets-Tables-English-22Pages-DOC.doc
          1.47 MB
        2. 011-[FREE]-Clipart-4Pages-DOCX.docx
          273 kB
        3. 012-[FREE]-Clipart-4Pages-DOC.doc
          452 kB
        4. 013-[FREE]-WMF(Downloaded)-3Pages-DOC.doc
          46 kB
        5. 11.5RC1Doc10ExportODT.txt
          6 kB
        6. 11.5RC1Doc10ExportRTF.txt
          25 kB
        7. 11.5RC1ExportAsRTF.jpg
          11.5RC1ExportAsRTF.jpg
          320 kB
        8. export_input.zip
          1.30 MB
        9. ExportingAsODT.jpg
          ExportingAsODT.jpg
          303 kB
        10. ExportingAsRTF.jpg
          ExportingAsRTF.jpg
          309 kB
        11. ImportingDoc13On11.5RC1.txt
          22 kB
        12. NewODTxportDoc11.txt
          43 kB
        13. NewRTFExport.txt
          43 kB
        14. ODTExportErrorConsole.txt
          33 kB
        15. RTFExportErrorConsole.txt
          42 kB

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              • Assignee:
                surli Simon Urli
                Reporter:
                ganechitoaei Gabriela Anechitoaei
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Date of First Response: