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  1. XWiki Platform
  2. XWIKI-14583

Live Emails - No details when a page is updated and the user is flooded with irrelevant notifications

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: 9.6
    • Fix Version/s: None
    • Component/s: Notifications
    • Labels:
      None
    • Environment:
      IE 11, local instance 9.6 with MySQL database
    • Difficulty:
      Unknown
    • Similar issues:

      Description

      Steps to reproduce:

      1. As admin create a new simple user with your email address
      2. Configure the Mail Sending (http://test.xwiki.org/xwiki/bin/view/Administration%20Tests/Configure%20Mail%20Sending)
      3. Log in as that user
      4. Go to Notifications > Settings
      5. Set all Email options to ON
      6. Create a filter for an Email option eg. for A new page is created - Filter to only Sandbox pages
      7. Select Live
      8. Log in as Admin
      9. Create a page in Sandbox and one in any other place
      10. Update and delete a page
      11. Write a comment in a page
      12. Wait for some time and check your email

      Expected results: The user receives emails with notifications about the selected options.

      Actual results: User receives emails with information about the selected options but for the updated pages, in Details, there is no information about the update (Added/removed content) - in my case I've added more text but Details is empty.
      Also the user is flooded with some email notifications that are not relevant for him - like the System was updated by superadmin with nothing in Details.
      NOTE - I've received many emails with superadmin and admin updates but with nothing in details section and also, I've received notifications about changes I've done with the simple user - which, from my understanding, shouldn't happen, as we don't get notifications about changes we do ourselves.
      A total of 12 emails were received.

        Attachments

        1. EmailAboutChangesWithUserThatHasNotificationsON.jpg
          EmailAboutChangesWithUserThatHasNotificationsON.jpg
          107 kB
        2. EmailForUpdate.jpg
          EmailForUpdate.jpg
          44 kB
        3. EmailsReceived.jpg
          EmailsReceived.jpg
          210 kB
        4. ExampleWrongEmail.png
          ExampleWrongEmail.png
          924 kB
        5. FirstRecivedEmail.jpg
          FirstRecivedEmail.jpg
          25 kB
        6. SecondEmail.jpg
          SecondEmail.jpg
          72 kB
        7. TextAddedForUpdate.jpg
          TextAddedForUpdate.jpg
          30 kB
        8. ThirdEmail.jpg
          ThirdEmail.jpg
          25 kB

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              • Assignee:
                gdelhumeau Guillaume Delhumeau
                Reporter:
                ganechitoaei Gabriela Anechitoaei
              • Votes:
                1 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Date of First Response: